Technical Support and Customer Service
Abbott understands the primary reason you care: patient results.
We Are Here For You When You Need Us
Phone:
(800) 553-7042
• Press 1 for Customer Service & Ordering Info
• Press 2 for Technical Services
• Press 3 for Employee Directory
• Press 6 for Reimbursement Helpline
Email:
Please include: full name, institution, phone, and address in your email.
• Customer Service and Ordering Information
customerservice@abbottmolecular.com
• Technical Service
help@abbottmolecular.com
Your number one priority is servicing customers. Abbott Molecular’s number one priority is ensuring your success.
Our best-in-class Service and Support Solutions are designed to provide you with the highest level of confidence in our products, allowing you to focus on patient results.
- • A team of dedicated specialists are ready to provide answers to your technical and applications questions via phone or e-mail.
- • Expert training professionals will provide the knowledge and confidence you need through our centralized training center of excellence and on-site training. Our dedicated specialists assist with implementation and integration of new test procedures in your laboratory and provide continued on-site support.
- • Certified and knowledgeable field service engineers install instrumentation, conduct preventive maintenance and provide fast and responsive service to meet your laboratory needs.
